Disclosure Statement

Braam Swanepoel from Kingdom Financial Services Ltd provides Financial Advice Services relating to the following products:

Life Insurance products, Kiwi saver; draft of Wills

  • Critical Illness
  • Disability Cover
  • Income and Mortgage Protection
  • Life Cover
  • Health Insurance
  • Kiwi Saver

Mortgages provided by:

  • ASB Bank – Sovereign
  • AIA

Life insurance provided by:

  • AIA Life Insurance Company
  • Partners Life
  • CIGNA
  • Fidelity Life
  • Asteron
  • NIB

Kingdom Financial Services Ltd do not give advice on General Insurance and make use of a Registered third Party provider for General Insurance advice and quotes  which includes:

  • Home and Contents Insurance
  • Liability Insurance
  • Vehicle Insurance
  • Kingdom Financial Service Ltd does not provide advice on Fire and General Insurance.

Kingdom Financial Services Ltd does not generally provide financial advice on products not listed above. However, some clients may have investments in other financial products. Where this is the case, we may provide advice on those products as part of providing financial advice to these clients.

Fees and Expenses

Kingdom Financial Services LTD may charge the following fees for financial advice:

an initial advice fee for the time involved in meeting a client, obtaining all necessary information, and preparing and presenting a financial strategy;

an ongoing financial advice fee for the provision of ongoing financial advice services; and

where requested by a client, undertaking a specific assignment, for which an agreed consultancy fee may be charged.

Drafts of Wills: Fee of $75 per person excluding GST

Changes to Will: $35 per person excluding GST

Buy and sell Agreements- Consultations- Liaising with other professional Parties involved

Duties

Kingdom Financial Services LTD, and anyone who gives financial advice on our behalf, have legal duties relating to the way that we give advice.

We must:

  • give priority to our clients’ interests by taking all reasonable steps to make sure our advice isn’t materially influenced by our own interests;
  • exercise care, diligence, and skill in providing the advice;
  • meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice); and
  • meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we treat you as we should and give you suitable advice).

This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at www.fma.govt.nz.

Conflicts of Interest, Commissions and Incentives

Our financial advisers are remunerated by way of Commission.

Kingdom Financial Services Ltd may receive commissions from the Life Insurance Companies on whose products we provide financial advice or in which our clients invest, insurance companies on whose policies we provide financial advice, and from the banks with whom we arrange mortgages. These commissions are based on the amount of the sum invested, insurance premiums paid or mortgage (as applicable).

To ensure that Kingdom Financial Services LTD's financial advisers prioritise each client's interests above their own, they follow an advice process that is designed to ensure their recommendations are made on the basis of the client's circumstances and financial goals and are suitable for the client.

Kingdom Financial Services LTD also:

  • has a quality assurance programme in place to monitor the advice our financial advisers provide;
  • actively monitors compliance with our conflicts policies and procedures; and
  • ensures training is provided to all Kingdom Financial Services Ltd financial advisers about how to manage conflicts of interest.

COMPLAINTS

Even with the best of intentions, complaints sometimes arise. Kingdom Financial Services LTD is committed to ensuring that all client complaints are handled and resolved in a professional, fair and timely manner in accordance with our Client Complaints Policy and associated procedures. If you are not satisfied with our financial advice services, you can make a complaint by contacting us at:

Kingdom Financial Services Ltd
P.O. Box 35677
Browns Bay
0753
Attention: Braam Swanepoel

T.:09 479 1095
E: braam@kingdomfs.co.nz

When we receive a complaint, we will consider it and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint. We aim to resolve complaints within 10 working days of receiving them. If we can't, we will contact you within that time to let you know we need more time to consider your complaint.

We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so.

If we can't resolve your complaint, or you aren't satisfied with the way we propose to do so, you can contact Financial Dispute Resolution Service, an approved dispute resolution scheme who provide a free, independent dispute resolution service that may help investigate or resolve your complaint.

You can contact The Insurance and Savings Ombudsman at:

P.O. Box 10845
Wellington
New Zealand
6145
Attention: The Insurance & Savings Ombudsman

T: 0800 888202
E: info@ombudsman.org.nz

Contact Details

You can contact us at:

Kingdom Financial Services Ltd
Braam Swanepoel
P.O. Box 35677 Browns Bay 0753
FSP: 728451

T: 09 479 1095
E. braam@kingdomfs.co.nz

Signed by Braam Swanepoel from Kingdom Financial Services Ltd